E-Binders and Bulk Binder Delivery Changes
In the coming months, WorldatWork will implement a change to the delivery of course materials. Course binders will be shipped directly to the event location for attendees to receive on the first day of the course. In addition, course participants will now have the opportunity to access the course binder electronically, as a PDF. The e-binder will be accessible two weeks prior to the course start date or upon registration if you register within two weeks of the course. Attendees will receive an e-mail with information on how to access the e-binder.

This change comes after our initial rollout of shipping course binders for all participants directly to Washington, D.C. and Phoenix/Scottsdale courses. Introducing e-binders and delivering physical binders in bulk to course locations will streamline operations and enhance course participants’ educational experience. This process change will:

• Ease the burden of course participants traveling with a bulky binder
• Prevent participants from forgetting to bring the binder with them to the course
• Eliminate return binder shipping fees for participants if they cancel
• Eliminate binder shipping fees for participants who register late for the course
• Ensure a more consistent experience among courses
• Continue to offer access to course materials before the start date

E-binder and bulk binder delivery for two-day courses will start in July with courses in Phoenix/Scottsdale, Washington, D.C., and Chicago. This process change will roll out to other courses through 2008 and 2009.

If you have any questions about this delivery change please contact WorldatWork Customer Relationship Services at customerrelations@worldatwork.org or call 877-951-9191.

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